Tim Hickle
Indianapolis, Indiana
Overview
Most MSPs are sitting on a Copilot problem. Licenses got sold. Clients said yes. Then adoption stalled. Governance was skipped. And now the question is: how do we turn this into a real, repeatable service — not just an awkward upsell that nobody’s sure how to deliver? That’s the problem we're working to solve. My background is in AI adoption — specifically figuring out why people don’t use AI tools after they buy them, and what it actually takes to make adoption stick at scale. I’ve brought that lens to the Microsoft ecosystem, and I’m working at the intersection of Copilot deployment, AI g
About
Most MSPs are sitting on a Copilot problem. Licenses got sold. Clients said yes. Then adoption stalled. Governance was skipped. And now the question is: how do we turn this into a real, repeatable service — not just an awkward upsell that nobody’s sure how to deliver? That’s the problem we're working to solve. My background is in AI adoption — specifically figuring out why people don’t use AI tools after they buy them, and what it actually takes to make adoption stick at scale. I’ve brought that lens to the Microsoft ecosystem, and I’m working at the intersection of Copilot deployment, AI governance, and the repeatable service models that help MSPs move from “we have some pilot clients” to “this is a real recurring revenue line.” If you’re building out your AI practice and want a peer who’s deep in this problem, I'm glad to be connected.