Mark Thompson
Wake Forest, North Carolina
Overview
I reengineer how organizations grow. As a transformational Chief Revenue Officer, I architect scalable sales systems, renewal frameworks, and GTM strategies that drive profitability, retention, and long-term customer value while also managing costs. My leadership spans SaaS, industrial, distribution, and service-led sectors, delivering results that compound through cross-functional alignment, consultative execution, and coaching-driven cultures. Whether leading turnaround initiatives, advising founders, or embedding scalable infrastructure, I operate as both strategist and executor. I’ve rever
About
I reengineer how organizations grow. As a transformational Chief Revenue Officer, I architect scalable sales systems, renewal frameworks, and GTM strategies that drive profitability, retention, and long-term customer value while also managing costs. My leadership spans SaaS, industrial, distribution, and service-led sectors, delivering results that compound through cross-functional alignment, consultative execution, and coaching-driven cultures. Whether leading turnaround initiatives, advising founders, or embedding scalable infrastructure, I operate as both strategist and executor. I’ve reversed $280M losses into $405M profit centers, delivered 45% YoY growth for SaaS clients, and built high-performing teams that consistently exceed quota and renewal targets. I’m trusted by boards, CEOs, and executive teams to diagnose blind spots, script strategic pivots, and unify sales, marketing, and operations around a shared growth vision. Remote-based in Raleigh, NC and adept at travel for client engagements, site visits, and strategic initiatives. Key Achievements Include: Doubled revenue for a founder-led construction company as Fractional CRO, growing the business from $6M to $10M+ in 12 months, strengthening pricing and value messaging, and significantly increasing valuation ahead of acquisition. Delivered a $45M profit swing at BJ’s by uncovering a $20M loss on a $270M revenue line, exiting $40M in unprofitable business, rebuilding the P&L structure, and scaling the division to $405M with positive profit for the first time in its history. Grew insurance agency by 350%, evolving from single-carrier Allstate operation into a multi-carrier independent platform generating consistent 20%+ YOY growth, supported by digital acquisition, CRM discipline, and scalable retention programs, leading to a successful exit. Achieved 10 President’s Club awards across 20-year Xerox career, including being ranked #1 sales rep in U.S., delivering 12%+ growth on a $400M+ portfolio through an innovative launch strategy (vs. 5% elsewhere), and ranking #2 of 40 controllers for turnaround performance. Contact me through this profile if you wish to connect.