Heidi Darling
California
Overview
As the Director of Inflight Services at Breeze Airways, I am responsible for the performance and operation of all flight attendant bases and inflight team members, as well as inflight training, flight attendant programs, and inflight policies and procedures. I have over 13 years of experience in the aviation industry, with a proven track record of leading, developing, and coaching multi-cultural teams, driving improvement for inflight programs, and ensuring safety, kindness, integrity, ingenuity, and excellence in every flight. I am passionate about creating a positive learning environment, c
About
As the Director of Inflight Services at Breeze Airways, I am responsible for the performance and operation of all flight attendant bases and inflight team members, as well as inflight training, flight attendant programs, and inflight policies and procedures. I have over 13 years of experience in the aviation industry, with a proven track record of leading, developing, and coaching multi-cultural teams, driving improvement for inflight programs, and ensuring safety, kindness, integrity, ingenuity, and excellence in every flight. I am passionate about creating a positive learning environment, collaborating with executive leaders and marketing teams, and facilitating effective communication of policies, procedures, and regulations. I have also led key initiatives such as the University Program, the A220 integration project, the flight attendant uniform redesign and catering operations. I have a strong background in people development, management, budget, competitive analysis, influential presentations and strategic goal planning, which enables me to deliver exceptional results and value for Breeze Airways and its guests.