Eric Lapham
Naples, Florida
Overview
Operations & Compliance Leader | 20+ Years in High-Stakes Management I am a seasoned operations expert with a career built on managing complexity in 24/7 environments. From overseeing large-scale gaming floors to directing multi-departmental logistics, I specialize in transforming chaotic operational challenges into streamlined, compliant systems. My Expertise Includes: Regulatory Compliance: Over two decades of experience navigating strict federal and state regulations, including Title 31 (Anti-Money Laundering) training and audits, ensuring 100% adherence to legal standards. Strategic Wo
About
Operations & Compliance Leader | 20+ Years in High-Stakes Management I am a seasoned operations expert with a career built on managing complexity in 24/7 environments. From overseeing large-scale gaming floors to directing multi-departmental logistics, I specialize in transforming chaotic operational challenges into streamlined, compliant systems. My Expertise Includes: Regulatory Compliance: Over two decades of experience navigating strict federal and state regulations, including Title 31 (Anti-Money Laundering) training and audits, ensuring 100% adherence to legal standards. Strategic Workforce Management: Orchestrated complex scheduling for teams ranging from 10 to 100+ employees, optimizing labor analysis and productivity while maintaining high morale. Conflict Resolution & Public Liaison: Expert in de-escalating high-pressure disputes and providing elite guest service training to frontline teams. Operational Oversight: Full-cycle management of vendor relations, supply chain ordering, and fiscal labor analysis to drive property-wide efficiency. I am passionate about using my background in compliance and strategic leadership to help organizations improve their internal controls and operational accuracy.