Brigid Ryan Ling
North Dakota
Overview
Brigid Ryan Ling is a seasoned Fractional VP of Customer Success, dedicated to optimizing customer lifecycles and driving long-term client retention. She partners with organizations to build robust customer success strategies that fuel sustainable growth and enhance customer lifetime value.
About
Brigid Ryan Ling serves as a Fractional VP of Customer Success, leveraging her extensive experience to transform customer relationships into powerful engines for business growth. She specializes in developing and implementing strategic customer success frameworks that reduce churn, increase customer lifetime value, and cultivate strong brand advocacy. Her approach focuses on understanding client needs deeply, streamlining customer journeys, and empowering teams with the tools and processes to deliver exceptional post-sales experiences. With a background that includes founding Ryan Ling LLC, where she provided fractional marketing leadership, Brigid brings a holistic perspective to customer engagement. She expertly bridges the gap between marketing, sales, and customer success, ensuring a cohesive strategy that builds growth-focused foundations. This unique blend of expertise allows her to craft integrated strategies that not only satisfy current customers but also lay the groundwork for future market expansion and revenue generation. Brigid is committed to delivering tangible results through a fractional model, offering strategic leadership and hands-on execution without the overhead of a full-time executive. Her expertise enables organizations to scale their customer success initiatives efficiently, fostering loyalty and driving sustainable profitability.
Education
MBA, University of St. Thomas - Opus College of Business, Bachelor’s in Communications and Business, North Dakota State University